We had driven to within 5 km of our destination only to find the road flooded and closed. There had been heavy rain overnight. We turned around and drove home. Later in the day we were wondering if the water levels had dropped, so decided to see what AI could tell us by asking Google - or is it Gemini now? - if the Boonah road was still closed.# The response was surprising and worrying: It began by picking up on the information that had been given to it* by suggesting that perhaps there had been an accident, and that the road might soon be cleared, etc , etc. with additional, bland, 'helpful' sentences that contained every cliché one could put together about car crashes and delays and possible clearance times.
In short, the response was rubbish - a mere guess prompted by the question, followed by useless, misleading, pompous blurb that expanded on the original assumption as though one had asked for a reply in a minimum of one hundred words. The best answer should have been a simple: ‘I do not know.’ AI is structured to respond as though it might be a knowledgeable, living person - a helpful friend: creating yet another aspect to the illusion this algorithm seeks to present - and we are encouraged to believe in this!
Why is there such hype about AI when it is merely a set of routes for assembling a set of items/units/letters as directed by the rules? One thing that AI is incapable of seems to be apology, true humility to acknowledge the shame of being completely wrong. One might get the letters, but this will only emphasise the nature of the system one is dealing with; it relies for its credibility on us; on our blind, praiseworthy acceptance of it as a 'genius,' knowing everything. We must remember that, as with the television set, there is an ‘OFF’ button for us to use.
Even when it does acknowledge that it does not know something - does it really 'know' anything? - e.g. the new First Nation names for the Art Gallery of NSW - it comes up with suggestive propositions stating what is usually the obvious, that this might be that; or could be something else, as though it was trying to be helpful, believing the interrogator knew nothing at all. In this sense, AI is bombastic.
The point to always remember is that AI needs to be queried; challenged; questioned; doubted; and turned off as required. We have to overcome the mindset that we are being pushed into: that we are inferior, lesser mortals than the superior being, the mystery genius known as AI that is really just a tool for gathering bits and pieces in response to certain inputs. AI is like a complex set of rail tracks; an array of switches that directs current to an assortment of destinations.+
One might argue that the human mind - or is it brain? - works with a similar mechanism; that the only difference is finesse, being able to engage the full complexity of integration that is the human body - and that this will only be a matter of time. Again, it is up to us to believe in order to support this position, that even predicts that our creations will eventually take everything over.
Perhaps they will, but only if we let them: we have to remember this. We seem obsessed with the idea of creating man: see - https://voussoirs.blogspot.com/2024/10/in-our-own-image.html. Is it a desire to ‘Know oneself’? The associated Delphic phrase, ‘Nothing in excess,’ needs to be heeded too: never overrate AI. It is a simple tool, and, as with all tools, has its wonderful uses and many limitations. It is really only as good as us, as good, or as bad, as what we might choose to make it.
#
It was after this search that the Queensland Government Transport site was discovered. This site, although awkward to manipulate as it covers a large state, identifies sites across Queensland that have issues using graphic markers. This site indicated that the Boonah road was still closed. It took 24 hours before it was reopened. There was also another site, that of the RACQ, which was also rather cumbersome, but useful once one had found what one was looking for.
*
It is a little like the expensive consultant called in to give advice: ‘He comes in, takes your watch, and tells you the time’ - only, in this case, the watch that was not working was picked up.
+
The digital world is singular, managing everything one by one. We are becoming similar to this way of understanding: see – https://voussoirs.blogspot.com/2023/05/architecture-is-not-singular.html. Modernity is singular, lacking the immediacy of the integration of understanding and experience that earlier ages knew. It is this situation that we approve of as being ‘rigorous,’ that causes the great schism between what we might call ‘the First Nations’ world’ and ours: see – https://voussoirs.blogspot.com/2024/06/country-outside-inside-place.html.
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